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Our Process

Our meticulous process revolves around designing, planning, and selecting materials that seamlessly blend functionality with aesthetics. At the heart of our approach is a deep appreciation for your lifestyle and needs. We take pride in being attentive and caring, ensuring that every aspect of your project is meticulously curated to bring your vision to life.

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We're dedicated to transforming your design ideas into reality.

This process overview provides you with a glimpse of our streamlined approach, one that ensures that your project runs smoothly and successfully.

Our step by
step approach

01

PHASE ONE

Our process begins with booking a complimentary consultation with one of our talented designers. In this consultation, we’ll discuss your desired project, timeline, budget, as well as your design needs so we can get a sense of how we can help you.

 

Once your consultation is complete, we’ll provide you with a detailed project proposal outlining our recommended package and design fees.

 

Clients will have up to 5 business days to respond to the proposal by accepting, requesting changes or refusing.

03

PHASE THREE

An important stage of your design journey is the collaborative nature of our services. We include revisions in all of our packages to ensure that you’re able to provide feedback & share ideas with your designer to achieve the desired look, while also assuring that your needs are met.

 

We'll work closely with you to finalize the design details and settle on the right products & materials that align with your budget so we can get your approval to proceed with the next phase.

05

PHASE FIVE

From there, we routinely conduct site visits and maintain a consistent line of communication with you and your contractor to ensure that your project is completed effortlessly.

 

In the likelihood that more materials or products are needed, or that orders have been staggered based on the project timeline, we will coordinate this to give you peace of mind knowing that your project is moving along efficiently.

02

PHASE TWO

After signing your proposal, you'll receive a warm welcome email, providing essential information to kickstart your project such as the working relationship with our team, as well as the next steps. This is the foundation for a successful collaboration.

 

Once we’re ready to begin, the designer will initially create a 3D rendering & design concept to help you visualize what your finished project might look like. In this stage, preliminary estimates will be shared with you and we will ensure that they align with your target spending range. These estimates will include products to complete the project.

04

PHASE FOUR

With designs approved, we move to the order phase. In this stage we’ll ensure that you have all the necessary information for a successful order. We provide product information, pricing and estimated time of arrivals so your project stays on track.

 

We take care of the logistics, ordering materials, and ensure seamless delivery of all products to your job site. Payments are also structured to be conveniently collected as we advance through the project.

06

PHASE SIX

Before we wrap up your project, we'll meet with you and the contractor to ensure that everything has been completed successfully. Your active involvement allows you to sign off with confidence.

 

And before we sign off and you cherish those first moments in your living space, we provide you with all of the information you need for post-completion care and maintenance. If you're comfortable with it, we can also arrange for a final content shoot to document your dream project & share it with future clients.

Ready to get started on your design journey?

Marie-Eve was incredibly attentive & caring throughout the whole process.

 

From the start, the experience felt personalized and I really did feel like I was being listened to.

 

The results speak for themselves and I cannot thank her enough for helping me complete my project.

Barb Donovan - Client

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